ikivaiz®

Privacy Policy

Last updated: May 21, 2025

Welcome to Ikivaiz®. This Privacy Policy outlines how Ikivaiz® (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and safeguards your information when you visit our website https://ikivaiz.com, use our services, or interact with our products.

Our curated collections showcase the textile legacies of India, from Phulkari and Chikankari to Ajrakh, Bandhani, Khadi, and regional silk blends. With each product, we aim to uphold cultural authenticity and community upliftment. Respecting your privacy is as vital to us as preserving our textile heritage.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation
Capitalized words have meanings as defined under the following conditions. The definitions shall apply whether they appear in singular or plural.

Definitions

  • Account: A unique account created to access our Service.
  • Company: Refers to Ikivaiz®, D-61, 1st Floor, Mohan Garden, Uttam Nagar, Block D, New Delhi 110059.
  • Cookies: Small data files stored on your device.
  • Country: Refers to India (jurisdiction primarily: Rajasthan and Delhi).
  • Device: Any device like mobile, tablet, or desktop used to access the Service.
  • Personal Data: Information related to an identifiable individual.
  • Service: Refers to our website https://ikivaiz.com.
  • Usage Data: Automatically collected data regarding service interaction.
  • You: The individual using the Service or acting on behalf of a legal entity.

2. Types of Data Collected

Personal Data

While using our Service, we may ask for certain personally identifiable information, including:

  • Full name
  • Email address
  • Phone number
  • Postal address (Street, City, State, PIN)
  • Payment and transaction details (securely processed via payment gateways)

Usage Data

We collect usage data automatically such as:

  • IP address
  • Browser type and version
  • Time spent on pages
  • Date and time of visits
  • Unique device identifiers

Cookies and Tracking

We use Session Cookies (deleted when the browser closes) and Persistent Cookies (remain on device) for:

  • Essential site functionality
  • User preference storage
  • Analytics and service improvement

You can manage cookie preferences through browser settings.

3. Use of Your Personal Data

We use your data to:

  • Provide and improve the Service
  • Fulfill product orders and facilitate transactions
  • Contact you for support, updates, or promotions
  • Send marketing emails (with opt-out option)
  • Conduct analytics, surveys, or marketing performance assessments
  • Comply with legal obligations and regulatory requirements

4. Sharing Your Data

We may share your information:

  • With service providers (payment gateways, delivery partners, email vendors)
  • During business transfers or reorganization
  • With affiliates and partners for marketing (only with consent)
  • With public authorities to comply with law enforcement or court orders
  • With other users (only in public forums, if applicable)
  • With your explicit consent

5. Data Retention

We retain Personal Data only as long as needed for business or legal purposes, such as:

  • Order history and invoices
  • Customer support and warranty
  • Tax and regulatory record-keeping
    Usage data may be stored for a shorter duration unless required for system improvements or legal obligations.

6. Data Security

We use industry-standard encryption, firewalls, and access controls to protect your data. However, no internet transmission is 100% secure. By using our Service, you acknowledge this risk.

7. Transfer of Your Data

Your information may be processed outside your state or country. By submitting your data, you consent to this transfer in compliance with applicable Indian laws and safeguards under global data protection standards.

8. Your Rights

You have the right to:

  • Access, update, or delete your data
  • Request correction of inaccurate information
  • Withdraw consent or object to marketing
  • File complaints with the Data Protection Authority under Indian law

To exercise any of these rights, contact:
📧 support@ikivaiz.com
📞 +91 9818623833

9. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect their data. If you’re a parent or guardian and believe your child has shared personal data, contact us immediately.

10. Third-Party Links

Our website may link to third-party websites. We are not responsible for their privacy practices or content. Please review their policies independently.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with the updated date. Major changes will be communicated via email or site notice.

12. Contact Us

For any concerns, queries, or complaints about this Privacy Policy, contact:

Ikivaiz®
📧 support@ikivaiz.com
📞 +91 9818623833
📍 D-61, 1st Floor, Mohan Garden, Uttam Nagar, Block D, New Delhi 110059
🌐 https://ikivaiz.com

Nodal Officer for Grievance Escalation
📧 support@ikivaiz.com
📞 +91 9818623833